Frequently asked questions

Everything about Fixa, the Business Line and the beta. Can't find your question? Email hello@fixerupus.com.

What is Fixa?

Fixa is a mobile app by FixerUp that gives independent service professionals a dedicated work phone number (the Business Line) and an AI assistant. Customer calls and texts land in one thread per customer; the assistant takes notes, drafts replies and follow-ups, and asks for your confirmation before anything is sent.

Who is Fixa for?

Independent pros who run the business from their phone — plumbers, electricians, handypeople, remodelers, cleaners, landscapers and similar trades. It is not a tool for homeowners.

Is Fixa available now?

Fixa is in private beta on iOS. There is no public App Store listing yet. Join the waitlist on the Get Fixa page and the team will contact you when there is room. Android follows after the iOS beta.

What do I need to sign in?

An iPhone and a FixerUp Pro account. Fixa uses the same phone-number sign-in (a six-digit code) as FixerUp Pro. If you don't have a FixerUp Pro account, mention it on the waitlist note and we'll set you up.

What is the Business Line?

A real phone number for your business, separate from your personal cell. Customers call and text it; calls can ring through to your phone, texts arrive in the app, and everything is grouped by customer. You can switch the line on and off in the app.

Can I keep my existing business number?

You keep it. Fixa does not port your number; it gives you a Business Line that works next to it. Next in the beta: set your carrier's conditional call forwarding (busy / no answer / unreachable) to your Fixa line, so a call you decline or miss while on a job is answered by Fixa's AI receptionist, which takes the message and logs it in that customer's thread. Tell us on the waitlist if you want to test that.

Does Fixa send messages or make calls on its own?

No. Fixa drafts; you confirm. Every outgoing message, call or setting change is shown as a card you approve, edit or dismiss. Nothing leaves your phone without that tap.

Does Fixa record calls?

Calls on your Business Line can be recorded so Fixa can summarize them and keep notes. You control this in the app, and you are responsible for following the call-recording rules where you work.

What are Connections?

Connections let Fixa read the email threads that belong to a customer conversation. Gmail is the first connector. You connect the account yourself, can see what is connected, and can disconnect in one tap. Fixa only reads what you connected and does not send email for you.

What does Fixa cost?

Pricing has not been published. Beta participants are told their terms when they are invited, and nothing is ever charged without your explicit confirmation. Paid plans will be published on this site before Fixa is generally available.

Is Fixa the same as FixerUp Pro?

No. FixerUp Pro is the FixerUp marketplace app for jobs, orders, payouts and teams. Fixa is a separate app for your own customers and phone line. They share one sign-in, and Fixa links to FixerUp Pro when a conversation is about a FixerUp job.

What happened to the Fixa website for homeowners?

Fixa used to offer homeowners a web service that called contractors for quotes. That consumer web product is being retired and is no longer taking new requests; Fixa is now built for the pros themselves. Homeowners looking for vetted local pros can use FixerUp at fixerupus.com.

Who makes Fixa?

Fixa is built by FixerUp, the AI-powered home services company. The app is listed on devices as "Fixa Pro". Questions: hello@fixerupus.com.