How Fixa works
Short version: you tell Fixa what's broken, Fixa gets on the phone with local contractors, and a couple of days later you're looking at real quotes you can line up next to each other. Here's what actually happens in between.
1. Describe the problem, any way you like
You start a conversation — typing, talking, or uploading photos. You don't need to know what the fix is called. “The water heater is making a rumbling noise” is a perfectly good start. Fixa figures out what the job actually is, shows you a few realistic ways to handle it, and asks the handful of things a contractor would ask anyway: where the house is, how urgent it feels, what access looks like.
2. Fixa finds contractors — or you bring your own
Fixa searches for local contractors who actually do this kind of work, and shows you who it found. You pick who gets called — Fixa doesn't call anyone you didn't approve. If you already have someone in mind, add their name and number and Fixa will call them too.
3. Fixa makes the calls
Fixa calls each contractor, introduces itself as your assistant, and walks through the job you approved. It asks the questions most of us skip because they feel awkward on the phone: what's included in the price and what isn't, when they could actually start, how long the work takes, whether they're licensed and insured, and how much experience they have with this exact kind of job. Every contractor gets the same questions — that's what makes the answers comparable. Your phone number and exact address stay out of the conversation.
4. You get something you can actually decide with
Results arrive by email, typically within 48 hours. For each contractor who quoted, you see the same four things:
- Who they are and what they've done. License and insurance status, and how much of this kind of work they've handled — so you're not gambling on whether someone has done a job like yours before.
- A clear scope. What the contractor says they'll actually do, in plain words — including what's not covered, so there's no surprise halfway through.
- A price range for your project. Not a vague “it depends” — the number or range each contractor gave for your specific job, with materials and labor called out where they broke it down.
- A timeline. When they can start and how long the work should take, so you know what you'd be committing to before anyone shows up.
That's usually enough to tell which one or two are worth a real conversation — and which ones you can quietly pass on, without an awkward call. When you do choose one, that's when you share your contact details, on your terms. Fixa never books anything without your confirmation.
What Fixa checks before any call is made
- A unified job scope you can read and edit first
- A vetting checklist, including license, insurance, and experience questions
- Your explicit approval — Fixa only shares what you signed off on, and your phone number and exact address aren't part of it